Online and Mobile Banking Security Tips
Protect Your Password
Protect your online passwords. Don’t write them down or share them with anyone. Avoid using the same username and password across websites, and be sure to differentiate and safeguard those used for financial and transaction purposes.
Use Trusted Websites
Use secure websites for transactions and shopping. Shop with merchants you know and trust. Make sure internet purchases are secured with encryption to protect your account information. Look for “secure transaction” symbols like a lock symbol in the lower right-hand corner of your web browser window, or “https:///...” in the address bar of the website. The “s” indicates “secured” and means the web page uses encryption.
Prevent Unauthorized Access
Always log off from any website after making a purchase. If you cannot log off, shut down your browser to prevent unauthorized access to your account information.
Do not use your Social Security Number as a username or password. Change your usernames and passwords regularly and use combinations of letters, numbers, and “special characters” such as “pound” (#) and “at” (@) signs as permitted by the system you are using.
Use a current web browser which offers the latest security enhancements.
Do Not Respond to Fraudulent Messages
When in doubt, don’t respond. Fraudulent texting, calling and voicemails are on the rise. Just like e-mail, requests for personal information or a call for immediate action are almost always a scam.
Do Not Disclose Personal Information
Never disclose via text any personal information (account numbers, passwords, or any combination of sensitive information like your social security number or your birth date that could be used in ID theft)
Download From Reputable Sources
To ensure the safety of your personal and account information, download mobile apps from reputable sources only. Consult your financial institution for specific guidance regarding app authenticity.